Mercure Krakow Fabryczna City
Wat gasten zeggen
Amazingly beautiful place with great staff and facilities! We loved our free upgrade to a suite, the delicious dinner at the hotel restaurant - thanks to Jan who served us- and the pool and gym were amazing! I loved the breakfast in the morning, especially someone who is Celiac, as there was enough for me to eat and gluten-free bread upon request. The hotel even provided us with a take-away breakfast on our last morning when we needed to leave before breakfast hours. They certainly delivered in many ways!
Deanna
juni 2024
Friendly staff, lovely, clean room. Really nice breakfast, with great choice of food and beverage. Lovely pool, jacuzzi and sauna area. All nicely decorated for Christmas period. Complimentary instant coffee, teabags and bottled water. Some prompting on being green re towels and room cleaning - good to see.
Jusiakap
december 2023
clean hotel.
Dave
augustus 2024
The staff were always very helpful. The extra facilities are great, the gym is really big and the heat treatment room and pool were also great. Location was within walking distance of the tram so you could get into the city for about 80p within 20 minutes. Taxis were also cheap so could get back late no problem.
Rebecca
december 2024
Excellent staff service. Loved the location and food is beyond outstanding 👌 and delicious!!! Pool was crowed but still I enjoyed!
Luis
september 2024
The property is quite unique, a hotel transformed from a previous vodka brewery. We liked the cleanliness and design, but missed areas for children to play. Maybe the skylight as well as the glasses hall between buildings could be turned into winter gardens to offer some nature to look at? It would be so nice to look at the lush Green from the lovely swimming pool on the ground floor. Also, next time we will ask for a fridge in the room as we travel with children and need to provide snacks for them, the mini bar was too warm to store food. The booking was a bit confusing about breakfast available but not included in the price. I would have added to the booking, had I known it was cheaper this way.
Cox
april 2025
The cleanliness of the rooms was exceptional. The attention to detail and the high standards of hygiene were evident throughout my stay. The service at the reception desk was outstanding, particularly from Mr. Jakub Z. He is a true professional and a model for other receptionists at this hotel. He was efficient, quick in navigating the check-in and check-out system, and knowledgeable in answering all my questions. In addition, he was always smiling and helpful.
Macieks
mei 2023
The absolute marvel is full size swimming pool, saunas, salt room. Location among new buildings - Fabryczna business park - all looked rather impressive. The building is in place of the former distillation factory. There are fragments of old installations in adjacent museum and restaurants. Very clean hotel and its surroundings. Although the hotel is a bit remote, it has very good connections by trams to city centre: tram stop 300 m. Trams 22,1,14 roughly every 5 minutes. Room very quiet.
Agnieszka
januari 2024
Very new clean. Great pool, and plenty of parking. Good facilities around and access to shop for forgotten supplies. Close to the centre with easy public transport or cheap Uber to the centre. Location, slightly out of the centre mean you felt you got a break from the hustle or centre.
Darren
februari 2023
We regularly visit this hotel when staying in Krakow, as it holds a special place in our hearts. The urban modern style of the building, the great personnel, and the nice facilities keep us coming back.
Mihail
juli 2024
Reserveer